When it comes to hospital emergency departments, every second counts. With so many moving parts, it is critical that staff members operate in sync. Speeding up the delivery of patient care not only improves the customer service aspect of emergency departments, it can potentially save lives.
It’s nearly impossible for hospital teams to operate efficiently when they rely on outdated systems that do not always provide accurate information. One example here is the on-call schedule. Traditionally, on-call schedules are printed and shared with hospital staff. When changes occur, the posted schedules must be manually updated. But what if the changes are not effectively communicated? Nurses, phone operators, and other staff spend critical time tracking down the correct on-call physician.