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World KLAS Team Spotlight: Leslie Young

Posted by Shift Admin on March 10, 2020 at 9:00 AM

This year, Shift Admin was named KLAS Research’s “Category Leader” for physician scheduling software for the second consecutive year. And while we are firm believers in our product and what it is capable of achieving for our clients, that product would not be possible without the hard, dedicated work of our team members.

In our new “World KLAS Team Spotlight” blog series, we’re shedding light on those behind the scenes to learn more about them, their experience at Shift Admin, and why they believe their team is the “Best in KLAS.”

This month, we are placing the spotlight on Leslie Young.

SA: Hey Leslie. Let’s start with the basics. What is your job title and how long have you worked at Shift Admin?

LY: I have been a Support Manager at Shift Admin for one year.

SA: After having been here for a year, what has become your favorite part about working on the Shift Admin team?

LY: The co-workers and clients I get to work with every day are the best part about my job!  It brings me great joy to teach people about Shift Admin and to hear their excitement when they learn something new about the system.

SA: That’s awesome! Do you have any memorable moments from your time here so far?

LY: I so enjoyed the company retreat this past fall and getting to spend quality time getting to know all of the Shift Admin staff.  The people that make up this company are crazy smart, funny, kind and genuine. I truly love working at Shift Admin every day!

SA: We couldn’t agree more. Finally, in your opinion, what makes Shift Admin “Best in KLAS?”

LY: The culture, hands down.  From the owners to the Support Team and everyone in between, the focus is to make the scheduling process easier for our clients.  We collaborate to solve challenges and improve each end-user’s experience to meet their specific needs. We work hard but we also have fun together and I consider the people at Shift Admin my family.


At Shift Admin, we could not be more proud of Leslie, the rest of our team, and the #ShiftyCulture that they have created around building the best possible products for each and every one of our clients.

Click below to schedule a personalized demo to see firsthand what “World KLAS” looks like.


Topics: Company News